Customer Support

If you are having any kind of problems using Kapow Katalyst, please go to Kofax Support Portal that can help you solve problems when using Kapow Katalyst. Telephone support is also available, please reference the contact phone numbers provided to you with your Kapow license keys.

Customers who are active on Premier Support also have the ability to call the toll-free support number for Priority 1 issues, 24 hours a day, 7 days a week.

In many of the Kapow Katalyst applications, you can also send a bug report from within the application. To do this, select Report Bug in the Help menu. Please provide as much information as possible about the bug and what you did just before the bug occurred.